Privacy Policy

"ProvenDigitalSolutions OÜ", located at Väike-Paala tn 2, 11415, Tallinn, Estonia (hereinafter "Company", "LoveisDATE" or the "Website" or "Website Application") and the user of Dating, Livechat and Love. Find your date for free! ("You" or "Member") to communication with other members and other online services provided by LoveisDATE (hereinafter "Service").

https://loveisdate.com (the "Website", "We" or "LoveisDATE") values the privacy of all of our users and has developed this Privacy Policy to demonstrate our commitment to these rights and to protect you and your personal information. If you use our resource, application, or other services, we strongly recommend that you read the rules presented and get full information about how they affect the preservation of your privacy. If you have any questions regarding the content of this document, please contact us (see Section IX for contact information). By using our service, you agree to be bound by the terms of this Privacy Policy.

Contents:
I. PRIVACY POLICY
II. APPLICABLE ESTONIAN LAW
III. TYPES OF PERSONAL DATA COLLECTED
IV. USE AND TRANSFER OF PERSONAL DATA COLLECTED
V. AGE RESTRICTIONS
VI. ACCESS RIGHTS AND THEIR DENIAL
VII. METHOD AND PLACES OF PERSONAL DATA PROCESSING
VIII. PERIOD OF RETENTION AND DELETION OF PERSONAL DATA
IX. CHANGES TO THIS PRIVACY POLICY
X. CONTACT INFORMATION
XI. EU USER RIGHTS
XII. PURCHASE INFORMATION
XIII. LEGAL GROUNDS
XIV. ACCEPTION TO THIS PRIVACY POLICY

I. PRIVACY POLICY

When you visit a website, in most cases you leave there a set of personal data about your visit based on the actions you have taken. This also applies to https://loveisdate.com . You must always read and understand the Privacy Policy of any site that collects your personal information. You should always ask for a copy of such a document from the administration if it is not available on the site.

We will use the personal information you provide during your visits to the Website for internal tracking purposes only. This includes actions to improve the user experience of using the features and services of https://loveisdate.com and our other services, as well as appropriately responding to your requests for information. Unless expressly stated otherwise, we do not use your personal information for any other purpose. We will never sell your data to third parties or provide them with access to personal information, except as provided in our Terms and Conditions or Privacy Policy, or as required by law.

II. APPLICABLE ESTONIAN LAW

We, ProvenDigitalSolutions OÜ, respect your privacy and are committed to protecting your personal data. Our privacy policy describes how we collect, use and protect the information you provide to us when you use our website Dating, Livechat and Love. Find your date for free! and all its related services.

III. TYPES OF PERSONAL DATA COLLECTED

Personal Data Requests and User Registration

When you use or register on https://loveisdate.com , we only collect the personal information that you voluntarily provide. You can view our site's homepage without registering, but you must register to use some of the features and services we offer. When you register on our Site, you provide your personal information (for example, in the "About Me" section: name, gender, nickname, ID, date of birth, profile picture, photo, and video) and share it with the public and other users. What is public, everyone can see. We only use this information to connect you with other users of the Site. Please be aware that public personal information may be visible to anyone who searches on https://loveisdate.com . In some cases, the people you share and communicate with may download or copy the content you provide or make it public. Be careful about the personal information you share with others.
Personal data that you provide to us when you use our services or register an account with us:
By identifying personal details such as gender, email, and billing address. It is your choice to provide us with any personal information, but if you refuse to provide such information, we will not be able to register you on the Website;
Other content that you create or that is associated with your account (name, identifier, image, photos and videos, interests, favorites);
Financial personal data (for example, credit card number), if you are using the related services;
You may also provide us with other personal information through user-to-user communications, chat rooms, or otherwise;
Additional personal data that we are required or authorized to collect and the process by the applicable law to authenticate or identify you or to verify the personal data we have collected;
IP address and IP session information.

The personal data we collect automatically when you use our services or register an account with us:

data about your interactions with our services and your communications with us. This is personal information that we collect from the devices (including mobile devices) you use when you access our services. This personal data may include the following: device number, device identifier or unique identifier, device type and device unique token, operating system and applications used, application crash data, IP address, user agent, platform, software version, anonymous User ID, timestamp, developer key, app version, device IDs like IDFA (Identifier for Advertisers), Android ID (Android Device), Referrer URL (Playstore), Google Advertiser ID, Device Model, Manufacturer, OS Version, App Events & Network Status (WiFi/3G), Sign In Source system, application usage, age, gender if the profile is associated with Google, number of profile photos, interests, notification status, registration date, credits purchased, date of last payment and service usage;
personal location data, including personal location data from your mobile device, including specific geographic locations through IP, GPS, Bluetooth, or WiFi signals;
personal computer and connection data, such as pageview statistics, traffic to and from websites, referral URL, advertising data, your IP address, browsing history, and personal data about your weblog.

The personal data we collect through cookies and similar technologies:

We only use cookies on https://loveisdate.com to collect statistical data. It contains personal data used by the site to personalize your experience (for example, rotating profiles on the https://loveisdate.com homepage) and to collect statistics about the pages you visit, the content you download, your ISP's domain name and country (for example, " https://aol.com " or " https://umich.edu "), as well as the addresses of the sites you visited before and after https://loveisdate.com . All personal data collected is anonymized and aggregated before use. The personal data of cookies allow us to track your "clickstream" activity (i.e. how visitors navigate our website as they move from page to page). It is important to note that cookies never capture your email address or any personal data.
We also use standard web server log files to count the number of visitors and to analyze the performance of our website. This personal data is used to determine how many people visit https://loveisdate.com , to allow us to organize pages for the best user experience, to optimize the site for your browser configuration, and to ensure that our resource operates at its full potential. While we do collect personal attendance data, we do not record personal data about individual visitors, which means that no personal data about you as an individual is stored or used. You cannot view the website without cookies. Since all browsers are different, you should refer to your browser's Help menu to learn how to change your cookie settings.

Personal information we collect from other social networks: We authorize you to create an account with the relevant social network (such as Google or others). These social networks may grant us automatic access to certain personal data they hold about you. You control the personal information you share with us through the relevant social networks you use to register for an account, the privacy settings on the relevant social networking site, and the permissions you give us when you provide access to the personal information we hold. By associating an account operated by a social networking site with your account on our site and granting us access to your personal data, you acknowledge and agree that we may collect, use and store the personal data provided by these sites following this Privacy Policy, as well as the Policy and Rules of the respective social network regarding the transfer of personal data.

Third-Party Cookies

We use analytics packages from trusted third parties to continuously improve your browsing experience on our website. Our trusted partners help deliver advertising and analytics and may place cookies on your device. Please review their privacy policy (see the list below for relevant privacy policies) to ensure you are happy with their use of cookies.

Use of Amplitude Analytics is subject to the Amplitude Privacy Policy .
We do our best to keep this list up to date, please note that the third parties placing cookies on your device may change from time to time and it may take a little time for the list to update.

You can also enable or disable the use of cookies at a later time using the function built into your browser or mobile device.

Please follow the links below for more information on how to manage your cookie preferences for specific browsers:

Firefox
Chrome
IE
Safari (desktop)
Safari (mobile)
Android Browser

For other browsers, please refer to the documentation provided by the manufacturer of your browser. You may opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance https://youradchoices.com .

IV. USE AND TRANSFER OF COLLECTED PERSONAL DATA

We collect certain types of information about users of our site, including, but not limited to, information you provide to us when you register, fill out a profile, send messages, etc. We use this information to operate the site, provide services, improve the user experience and comply with applicable Estonian law.

We do not disclose your personal information to third parties without your consent, except as required by applicable Estonian law or when necessary to comply with legal requirements of law enforcement authorities.

We use your personal data to comply with the terms of the https://loveisdate.com Terms of Use Agreement, to provide you with our services, to comply with our legal obligations, and to protect your vital interests.

This includes:

managing your account and preferences, monitoring and improving our services, maintaining security, reliability, and performance, and personalize site content (including services you may like in response to your actions);
providing customer support, including communicating with you, resolving any disputes, and answering your questions and requests;
provision of marketing information and special offers, various kinds of notices about our services (you have the right to withdraw your consent at any time);
providing analytics, improving services, monitoring and developing the security of the personal data of our site and mobile applications, measuring the effectiveness of our marketing and advertising campaigns;
detection and protection from fraudulent transactions and other suspicious activities;
joint registration on the sites of partners https://loveisdate.com ;
generating aggregated data for internal use or to improve services/websites and develop new features. The aggregated data is anonymous and does not refer to any personal information. Aggregated data helps you understand customer trends and preferences, which allows you to develop new products and services, and tailor existing products and services to customer needs. We may share such aggregated data with our partners without any restrictions, subject to commercial terms that we may determine at our sole discretion.

Links to Other Websites

Please note that when you leave our site by following links to other sites, the Terms of Service Agreement and the https://loveisdate.com Privacy Policy no longer apply. All your activities on any other resource, including any website that links to https://loveisdate.com , are subject to the rules and regulations of that website. Therefore, we encourage you to read all policies of the new sites you visit to fully understand their rules and regulations regarding the collection, use, and sharing of your personal data.

We may share the personal information that you provide to us with specially selected service providers who help us provide the products and services we offer for the sole purpose of providing the services or when we believe their services or products are of interest to you. These service providers are subject to strict confidentiality obligations under this Privacy Policy and the agreements we enter into with them. We may collaborate with external service providers to

control the personal database of clients;
send emails, sms (message and data rates may apply);
direct marketing implementation;
storage and analysis of collected data;
prevention of fraudulent activities;
maintain, develop and improve our site/services;
payment collection.

We may transfer or share a copy of your personal data in cases where https://loveisdate.com or one of its affiliates or subsidiaries is part of a business transition such as a merger, acquisition by another company, or a sale of a portion of assets.

Personal data may be used for legal purposes by us or by the Data Controller and any of its affiliates, subsidiaries, directors, etc. in court or to defend against any breach of security or unauthorized use of our website, to protect our rights.

We may share personal data within our group of companies or with third parties for the purposes described in this Privacy Policy. Personal data collected in the European Economic Area ("EEA") may, for example, be transferred to countries outside of the EEA for the purposes described in this Privacy Policy. We use standard contractual clauses approved by the European Commission, use other means by European Union law, and obtain your consent to legalize the transfer of data from the EEA to the US and other countries.

By posting any content, messages, photographs, and/or videos in any public area of the website, you hereby grant, represent, and warrant that you have the right to grant the site an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, displaying and distributing such personal data and content, and creating derivative works from or incorporating such personal data and content into other works, and granting and authorizing sublicenses to the foregoing.

For content protected by intellectual property rights such as photos and videos (IP Content), you give us specific permission by your privacy settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free worldwide license to use any content IP you post on or in connection with the site/app (IP license). This intellectual property license terminates when you delete your account on the site and we, following this Privacy Policy and the Terms, delete your intellectual content, unless your content has been shared with others and they have deleted it.

You may contact us using the contact details below with questions or concerns. We may also resolve disputes that you have with us in connection with our Privacy Policy.

V. AGE RESTRICTION

Our Site and Services are not intended for children under the age of 18, and children under 18 are not allowed to use our resources. By the Children's Online Privacy Protection Act, any personal information we collect from users we believe are under 18 years of age will be removed from our database.

By registering on the site https://loveisdate.com you confirm and warrant that at the time of registration on the site you are 18 years old.

VI. RIGHTS OF ACCESS AND REFUSAL
You have the right to change or delete your personal information at any time by following these instructions:

Login to your account
Click on the profile thumbnail in the top right corner of the https://loveisdate.com homepage.
Click on the pencil thumbnail in the section that you want to edit;
edit your personal data;
Press Enter".

You can also submit a request to our support team and they will assist you in the process.
You can decide which emails you receive from us through our opt-in and opt-out policies. To stop receiving emails, you can click the "Unsubscribe" link at the bottom of every email you receive or send us your request at [email protected].
To delete your account, please send us your request at [email protected].

VII. THE METHOD AND PLACE OF PROCESSING PERSONAL DATA

We take all measures reasonably necessary to protect your personal information from unauthorized access, use or disclosure. We store the information you provide on secure servers and ensure that we use encryption when transmitting sensitive information.

The processing of personal data of users of https://loveisdate.com is carried out appropriately and appropriate security measures are taken to prevent unauthorized access, disclosure, alteration, or unlawful destruction of personal data.

The processing of personal data is carried out using computers and/or IT tools, by organizational procedures, and in ways strictly related to the indicated purposes. In some cases, personal information may be accessible to certain types of responsible persons involved in the operation of the site (administration, sales, marketing, legal department, system administrators) or external parties (such as third-party technical service providers, postal operators, hosting providers, IT-companies, communication agencies) appointed, where appropriate, by data processors.

VIII. STORAGE PERIOD AND DELETION OF PERSONAL DATA

Personal data are stored for the time necessary to provide services to you, and you can send a request to [email protected] to suspend the processing of your personal data or delete it at any time. If you wish to delete the personal data that we have collected during your use of the Site, you must send a request to our Support Service by emailing [email protected].
Processing your request may take some time. Please note that changing or deleting your data will only change or delete data in our database for future activity and to manage future communications. These changes and deletions do not change or delete any emails or personal data that the Site may have already forwarded to credit card companies or any other third parties as set forth herein. Also, if you delete your personal data but continue to use our other sites, you may receive emails from us regarding this matter. However, we may be required to retain your data to comply with legal requirements and LoveisDATE's legitimate interests.
Please note that even after termination of membership and deletion of any personal data, termination of any license granted under this Agreement, some content may continue to exist due to cached Internet pages beyond LoveisDATE's control.

IX. MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to change, change or supplement this Privacy Policy at our sole discretion. It is your responsibility to review this page and check for any updates. The last revision date of this Privacy Policy is located at the bottom of the web page.

We reserve the right to change our privacy policy. Any changes will be posted on this page, indicating the date of last update. You are advised to check this page from time to time for changes.

X. DATA CONTROLLER CONTACT

The data controller of the website is ProvenDigitalSolutions OÜ, Väike-Paala tn 2, 11415, Tallinn, Estonia.

Customer service phone number: +372 712 1512.

Customer service email: [email protected].

Times customer service is available: 24 hours a day, 7 days a week.

XI. EU USER RIGHTS

In addition to the rights outlined in Section V of this Privacy Policy, if you are located in the European Union, as a data subject (the person whose personal information is collected, stored, and processed), you have the following rights under the GDPR:

You have the right to receive confirmation if your personal information is processed by us. In this case, you may be able to access your personal information and the following information: (a) the purposes of the processing; (b) the category of personal information; (c) to whom the personal information has been or will be disclosed; (d) the envisaged period for which personal information will be kept or the criteria used to determine that period.

If you would like to receive a copy of your personal information from us, we will provide it if (1) you verify your identity, and (2) this does not infringe on the rights and freedoms of others.
You have the right to request that we delete your personal information, and we will delete it without undue delay if one of the following grounds applies: (a) that personal information is no longer necessary in connection with the purposes for which it was processed; (b) you withdraw your consent if the processing was based on your consent and if there is no other legal basis for the processing; (c) you object to the processing of data and there are no overriding legal grounds for this; (d) your personal information has been unlawfully processed; (e) your personal information must be deleted as required by law.

You have the right to receive the personal information that you have provided to us in a structured, commonly used, and machine-readable format, and you also have the right to transfer this data to another company where: (a) the processing is based on your consent or contract, and (b) the processing is performed by automated means.

You have the right to withdraw your consent to the processing of your personal data at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You have the right to complain with a supervisory authority, in particular in the Member State of your permanent residence, place of work, or place of the alleged infringement if you consider that the processing of your personal information violates the GDPR.

XII. PURCHASE INFORMATION

If you decide to purchase any of our services, we will transfer information about your bank cards to the payment service, which, in turn, undertakes to be responsible for the safety of such information, but we do not store information about users' bank cards on the site and are not responsible for its safety.

We use automated solutions to prevent fraudulent payment transactions from being processed as part of our anti-fraud procedures. To this end, our systems review payment transactions for behavior that indicates a violation of our Terms of Use. If a transaction meets certain criteria that indicate that the Terms of Use have likely been violated and the transaction may be fraudulent, the corresponding transaction may be automatically blocked. If the transaction is blocked, the user will be notified that their transaction cannot be processed, and then users can contact https://loveisdate.com to challenge the decision.

XIII. LEGAL GROUND

Under EU and UK data protection laws, we are required to tell you our lawful bases for using your data and we have set this out in the table below. If the legal basis is consent, you can revoke consent at any time. If the legal ground is legitimate interests, you have the right to object to our use of your information. Please see the relevant sections of this Policy for information on withdrawing consent and opting out of certain data. (where applicable).

XIV. ACCEPTION TO THIS PRIVACY POLICY

Our site and your use of it, including any matter relating to privacy, is subject to this Privacy Policy and the applicable Terms and Conditions. By using our resource, you agree to the Terms and Conditions outlined in this Privacy Policy and the related Terms of Use Agreement. You represent and warrant that you will never create any databases, websites, software, entities, or services that compete with https://loveisdate.com . Such conduct will be fully investigated and appropriate legal action will be taken, including but not limited to civil, criminal, and injunctive relief.

By accepting this Privacy Policy, you acknowledge that you have read the Terms and Conditions and that you agree to be bound by them without reservation. If you don't agree to any of the terms of this Privacy Policy or the Terms and Conditions, we may not be able to provide you with access to our site and you should not use our online services.

Last updated Apr 12, 2024